Brand Associate: Fashion Retail & Customer Experience

Old Navy; Temecula (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Merchandise discount: 50%

Paid Time Off

Volunteer hours

401(k) plan with match

Employee stock purchase plan

Medical, dental, vision insurance

Job summary

Old Navy is seeking a Brand Associate to bring our brand to life through exceptional customer service and product knowledge. You will educate customers, drive sales, and deliver a seamless omni-channel shopping experience.

You will collaborate with leadership to meet store goals, assist on the sales floor, fitting room, and cash wrap, and maintain a neat, organized work environment. Ability to lift up to 30 lbs and work a flexible schedule is required.

Qualifications

• Excellent customer service and communication skills.
• Able to help customers with product knowledge.
• Willing to work a flexible schedule including holidays and weekends.
• A proactive problem-solver who thrives in a fast-paced retail environment.

Responsibilities

• Engage with customers to drive sales and deliver a best-in-class experience.
• Educate customers about loyalty programs and product features.
• Maintain store appearance and assist on sales floor and back-of-house areas.
• Operate omnichannel tools to support customers across channels.

Skills

Communication

Customer service

Retail

Teamwork

Flexibility

Tools

Retail tech

Job description

Old Navy is seeking a Brand Associate to bring our brand to life through exceptional customer service and product knowledge. You will educate customers, drive sales, and deliver a seamless omni-channel shopping experience.

You will collaborate with leadership to meet store goals, assist on the sales floor, fitting room, and cash wrap, and maintain a neat, organized work environment. Ability to lift up to 30 lbs and work a flexible schedule is required.