Brand Associate — Fashion Retail & Customer Experience

Gap Inc.; Buffalo (NY); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off plan

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical, dental, vision and life insu

Job summary

Old Navy is hiring a Brand Associate to bring the brand to life for customers and deliver an omni-channel experience. You will educate customers, connect with them to drive sales, and collaborate with leadership to provide a best-in-class customer experience.

The role requires strong communication, a passion for retail, and the ability to work flexibly including holidays, evenings, and weekends. You will lift up to 30 lbs and support all store areas.

Qualifications

• A good communicator who can interact with customers and team to meet goals.
• Customer-focused service provider on and off the sales floor to deliver exceptional experiences.
• Passionate about retail and thriving in a fast-paced environment.

Responsibilities

• Treat all customers and employees with respect to contribute to a positive environment.
• Educate customers about loyalty programs to promote engagement.
• Engage with customers to drive sales using suggestive selling.
• Enhance experience with omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house as needed.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes efficiently.

Skills

Customer service

Communication

Retail knowledge

Omnichannel experience

Suggestive selling

Flexibility

Tech savvy

Job description

Old Navy is hiring a Brand Associate to bring the brand to life for customers and deliver an omni-channel experience. You will educate customers, connect with them to drive sales, and collaborate with leadership to provide a best-in-class customer experience.

The role requires strong communication, a passion for retail, and the ability to work flexibly including holidays, evenings, and weekends. You will lift up to 30 lbs and support all store areas.