Brand Associate: Fashion Retail & Customer Experience

Old Navy; Tuscaloosa (AL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical, dental, vision insurance

Job summary

Old Navy is seeking a Brand Associate to bring our brand to life for customers through outstanding service and product knowledge. You’ll educate, inspire, and wardrobe customers while collaborating with leadership to deliver a best-in-class experience using multiple sales channels.

Ideal candidates are strong communicators who thrive in a fast-paced retail setting, are 16+ with legal work authorization in the United States, and can work a flexible schedule including evenings, weekends, and

Qualifications

• Customer-focused service orientation across in-store and omni-channel experiences.
• Strong communication with customers and teammates to meet store goals.
• Passion for retail and fashion, thriving in a fast-paced environment.
• Proactive problem solving and openness to feedback for continuous improvement.
• Flexible approach to schedules, including evenings, weekends, and holidays when needed.

Responsibilities

• Engage with customers and educate them about products and services.
• Promote loyalty programs and drive sales through suggestive selling.
• Deliver exceptional customer experiences using all store channels.
• Maintain a clean, organized, and welcoming sales floor and fitting rooms.
• Support cash wrap, back-of-house operations, and daily store processes.
• Uphold brand standards and contribute to a positive team environment.

Skills

Customer service

Communication

Retail passion

Problem solving

Adaptability

Job description

Old Navy is seeking a Brand Associate to bring our brand to life for customers through outstanding service and product knowledge. You’ll educate, inspire, and wardrobe customers while collaborating with leadership to deliver a best-in-class experience using multiple sales channels.

Ideal candidates are strong communicators who thrive in a fast-paced retail setting, are 16+ with legal work authorization in the United States, and can work a flexible schedule including evenings, weekends, and