Brand Associate: Fashion Retail & Customer Experience

Gap Inc.; North Dartmouth (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

50% off merchandise

Paid time off

Volunteer hours

401(k) matching

Stock purchase plan

Health/dental/vision

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers, educate on products, and weave excellent service into every interaction. You’ll collaborate with leadership to deliver a seamless omni-channel experience that reflects our family-friendly fashion mission.

The role emphasizes customer engagement, loyalty program education, and in-store teamwork, with a flexible schedule including evenings and weekends. Previous retail passion is a plus.

Qualifications

• Excellent customer service and communication skills.
• Ambassador of the Old Navy brand with in-store knowledge.
• Willingness to learn loyalty programs and omni-channel tools.
• Problem-solver focused on continuous improvement.

Responsibilities

• Engage with customers to deliver a best-in-class experience.
• Promote loyalty programs and educate customers.
• Drive sales using suggestive selling and omni-channel tools.
• Maintain a clean, organized work area and assist across store roles.

Skills

Customer service

Communication

Retail knowledge

Problem solving

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers, educate on products, and weave excellent service into every interaction. You’ll collaborate with leadership to deliver a seamless omni-channel experience that reflects our family-friendly fashion mission.

The role emphasizes customer engagement, loyalty program education, and in-store teamwork, with a flexible schedule including evenings and weekends. Previous retail passion is a plus.