Brand Associate: Fashion Retail & Customer Experience

Old Navy; Idaho Falls (ID); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers through outstanding service and product knowledge. You will educate, inform and inspire shoppers, collaborating with store leadership to deliver a best-in-class experience across in-store and digital channels.

You’ll contribute to sales, loyalty programs and store operations while staying flexible with shifts. Prior retail or strong communication skills are a plus in a fast-paced environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced retail environment.
• Comfort using retail technology and POS systems.
• Team player who can adapt to changing schedules.

Responsibilities

• Provide exceptional customer service and education about products.
• Engage with customers to drive sales and loyalty.
• Assist on the sales floor, fitting room, and at cash wrap.
• Utilize omni-channel tools to enhance the shopping experience.
• Maintain a clean, organized store environment.
• Support team to meet store goals and daily tasks.
• Handle customer interactions professionally and courteously.

Skills

Customer service

Communication

Retail tech

Teamwork

Flexibility

Tools

POS system

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers through outstanding service and product knowledge. You will educate, inform and inspire shoppers, collaborating with store leadership to deliver a best-in-class experience across in-store and digital channels.

You’ll contribute to sales, loyalty programs and store operations while staying flexible with shifts. Prior retail or strong communication skills are a plus in a fast-paced environment.