Brand Associate — Fashion Retail & Customer Experience

Old Navy; Holly Springs (NC); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers and provide excellent service. You will be an expert in product knowledge, educate and inspire customers, and work with leadership to deliver an outstanding in-store experience.

You'll engage customers across channels, promote loyalty programs, and support store operations with a positive, collaborative mindset. A flexible schedule including holidays, evenings, and weekends is required.

Qualifications

• Excellent customer service and communication skills.
• Ability to engage customers and educate on products.
• Comfort with using retail technology and omni-channel tools.
• Able to adapt to a fast-paced store environment.

Responsibilities

• Provide outstanding customer service and engage with customers to drive sales.
• Educate customers on products and loyalty programs.
• Collaborate with leadership to deliver a best-in-class in-store experience.
• Support sales floor, fitting rooms, cash wrap, and back-of-house operations.
• Maintain a neat, organized work area and handle customer interactions professionally.
• Assist with store operations and execute processes efficiently.

Skills

Customer service

Communication

Retail knowledge

Flexibility

Teamwork

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers and provide excellent service. You will be an expert in product knowledge, educate and inspire customers, and work with leadership to deliver an outstanding in-store experience.

You'll engage customers across channels, promote loyalty programs, and support store operations with a positive, collaborative mindset. A flexible schedule including holidays, evenings, and weekends is required.