Brand Associate: Fashion Retail & Customer Experience

Old Navy; Heath (OH); On-site; USD 17,000 - 18,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) matching

Stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers through outstanding service and product knowledge. You will educate customers, promote loyalty programs, and help drive sales across channels with a friendly, approachable demeanor.

In a fast-paced retail environment, you’ll collaborate with leadership to deliver a best-in-class customer experience, support store operations, and contribute to meeting store goals while staying flexible with scheduling, including

Qualifications

• Excellent customer service and communication skills.
• Customer-focused and able to engage with customers to deliver an exceptional experience.
• Retail environment passion with ability to thrive in a fast-paced setting.
• Willingness to learn, accepts feedback and takes action when required.
• Able to stand, walk, and perform duties on the sales floor.

Responsibilities

• Engage with customers and provide outstanding service to build brand loyalty.
• Educate customers about product offerings and loyalty programs.
• Drive sales with suggestive selling and omnichannel engagement.
• Support sales floor, fitting rooms, cash wrap, and back-of-house as needed.
• Maintain a neat, clean, and organized work area and handle customer interactions professionally.

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers through outstanding service and product knowledge. You will educate customers, promote loyalty programs, and help drive sales across channels with a friendly, approachable demeanor.

In a fast-paced retail environment, you’ll collaborate with leadership to deliver a best-in-class customer experience, support store operations, and contribute to meeting store goals while staying flexible with scheduling, including