Brand Associate: Fashion Retail & Customer Experience

Old Navy; Monroeville (Allegheny County); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Merchandise discount 50%

Paid Time Off

401(k) match

Employee stock purchase plan

Health, dental, vision, life insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers and deliver a best-in-class experience. You will educate customers about products, build loyalty, and collaborate with leadership to meet store goals using an omni-channel approach.

You’ll engage with shoppers, be a positive team member, and contribute to a fast-paced, welcoming environment where employees can be their authentic selves. 16+ and US work authorization are required.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship.
• Be willing to learn and use technology tools, including mobile apps and registers.
• Be available to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Provide excellent customer service to engage and educate customers.
• Promote loyalty programs and drive sales through suggestive selling.
• Assist customers using omni-channel options to enhance the shopping experience.
• Support sales floor, fitting room, cash wrap and back-of-house as needed.
• Maintain a neat, clean, organized work area and handle issues professionally.

Skills

Good communicator

Customer-focused

Retail passion

Problem solver

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers and deliver a best-in-class experience. You will educate customers about products, build loyalty, and collaborate with leadership to meet store goals using an omni-channel approach.

You’ll engage with shoppers, be a positive team member, and contribute to a fast-paced, welcoming environment where employees can be their authentic selves. 16+ and US work authorization are required.