Brand Associate - Fashion & Customer Experience

Old Navy; Rochester (MN); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Old Navy is seeking a FT Brand Associate to bring our brand to life for customers, delivering excellent service and an omni-channel shopping experience. You’ll educate customers about products, loyalty programs, and drive sales through collaborative teamwork with leadership.

You are a clear communicator, customer-focused, and retail-driven, with flexibility to work holidays, evenings, and weekends. You can lift up to 30 lbs and interact with store technology to assist shoppers.

Qualifications

• Customer-focused service provider on the sales floor and beyond.
• Strong communication with customers and team to meet goals.
• Thrive in a fast-paced retail environment and continuously improve.

Responsibilities

• Provide excellent customer service to build brand loyalty.
• Educate customers about products and loyalty programs.
• Drive sales using suggestive selling and omni-channel tools.
• Support store operations on the sales floor, fitting rooms, and cash wrap.

Skills

Customer service

Communication

Retail experience

Flexible schedule

Ability to lift 30 lbs

Tools

Retail technology

Job description

Old Navy is seeking a FT Brand Associate to bring our brand to life for customers, delivering excellent service and an omni-channel shopping experience. You’ll educate customers about products, loyalty programs, and drive sales through collaborative teamwork with leadership.

You are a clear communicator, customer-focused, and retail-driven, with flexibility to work holidays, evenings, and weekends. You can lift up to 30 lbs and interact with store technology to assist shoppers.