Brand Associate - Fashion Retail & Customer Experience

Old Navy; Niles (IL); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

401(k) with company matching

Employee stock purchase plan

Medical, dental, vision and life保险

Job summary

Old Navy is hiring a FT Brand Associate to bring the brand to life for customers, delivering exceptional service and education on products. You will collaborate with leadership to provide a best-in-class customer experience across omnichannel channels, supporting sales, loyalty programs, and daily store operations.

The role emphasizes customer engagement, teamwork, and flexibility to meet business needs, including holiday and weekend shifts.

Qualifications

• Excellent customer service skills and ability to engage with customers.

Responsibilities

• Assist customers and drive sales using suggestive selling.
• Provide omnichannel customer experiences and educate on loyalty programs.
• Maintain store cleanliness and organize work areas.
• Handle customer interactions professionally and resolve issues.

Skills

Customer service

Communication

Sales

Retail technology

Job description

Old Navy is hiring a FT Brand Associate to bring the brand to life for customers, delivering exceptional service and education on products. You will collaborate with leadership to provide a best-in-class customer experience across omnichannel channels, supporting sales, loyalty programs, and daily store operations.

The role emphasizes customer engagement, teamwork, and flexibility to meet business needs, including holiday and weekend shifts.