Brand Associate: Elevate Customer Experience & Style

Old Navy; McDonough (GA); On-site; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) with company matching

Employee stock purchase plan

Medical/dental/vision/life insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers, delivering exceptional service and educating shoppers about products and loyalty programs. You will collaborate with leadership to provide an omnichannel experience and drive store sales in a fast-paced environment.

The role emphasizes customer engagement, product knowledge, and teamwork, with duties spanning sales floor support, fittings, and operations to contribute to store success.

Qualifications

• Experience delivering excellent customer service.
• Ability to educate customers about loyalty programs.
• Flexible schedule including evenings, weekends and holidays.
• Ability to use retail technology and POS systems.

Responsibilities

• Engage with customers to drive sales and provide exceptional service.
• Educate customers about products and loyalty programs to build brand loyalty.
• Maintain a clean, organized sales floor and assist with stock and fittings.
• Support omni-channel experiences and collaborate with leadership to meet store goals.

Skills

Customer service

Retail experience

Communication

Teamwork

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers, delivering exceptional service and educating shoppers about products and loyalty programs. You will collaborate with leadership to provide an omnichannel experience and drive store sales in a fast-paced environment.

The role emphasizes customer engagement, product knowledge, and teamwork, with duties spanning sales floor support, fittings, and operations to contribute to store success.