Brand Associate: Elevate Customer Experience & Style

Old Navy; Canton Charter Township (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k)

Employee stock purchase plan

Health insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers. You’ll educate customers about product, deliver an omni-channel experience, and collaborate with leadership to drive a best-in-class customer experience.

You’ll engage customers, promote loyalty programs, and contribute to store goals while staying flexible with shifts, including evenings and weekends. A team-focused environment awaits you in a fast-paced retail setting.

Qualifications

• Strong customer service experience in retail or service industries.
• Clear, friendly communication with customers and team members.
• Ability to learn product knowledge and educate customers.

Responsibilities

• Engage with customers to drive sales using suggestive selling.
• Provide excellent customer service to build brand loyalty.
• Promote loyalty programs and educate customers about benefits.
• Support sales floor, fitting room, cash wrap, and back-of-house as needed.
• Maintain a neat, clean, and organized work center.
• Handle customer interactions professionally and promptly.
• Execute operational processes efficiently.

Skills

Customer service

Communication

Retail knowledge

Flexibility

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers. You’ll educate customers about product, deliver an omni-channel experience, and collaborate with leadership to drive a best-in-class customer experience.

You’ll engage customers, promote loyalty programs, and contribute to store goals while staying flexible with shifts, including evenings and weekends. A team-focused environment awaits you in a fast-paced retail setting.