Brand Associate: Elevate Customer Experience in Fashion

Old Navy; Belton (MO); On-site; USD 24,000 - 36,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) match

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers with engaging service and deep product knowledge. You’ll educate shoppers, drive loyalty signups, and provide a best-in-class, omni-channel experience across the sales floor and online channels.

You’ll work closely with leadership to meet store goals, handle multiple duties, and maintain a neat, welcoming environment while supporting a flexible schedule including evenings and weekends.

Qualifications

• Excellent customer service and communication skills.
• Able to educate customers about loyalty programs.
• Comfort with using retail technology and POS systems.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Retail technology

Tools

POS system

Omni-channel

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers with engaging service and deep product knowledge. You’ll educate shoppers, drive loyalty signups, and provide a best-in-class, omni-channel experience across the sales floor and online channels.

You’ll work closely with leadership to meet store goals, handle multiple duties, and maintain a neat, welcoming environment while supporting a flexible schedule including evenings and weekends.