Brand Associate - Elevate Customer Experience & Style

Old Navy; Chattanooga (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase

Job summary

Old Navy in the United States is seeking a Brand Associate to bring the brand to life for customers through engaging service and product knowledge. You will educate, inform, and inspire customers, guiding them with an omni-channel approach and collaborating with leadership to deliver a best-in-class experience.

You will support sales floor activities, contribute to store goals, and maintain a neat environment while promoting loyalty programs and friendly, efficient service.

Qualifications

• Be at least 16 years of age.
• Be legally authorized to work in the United States.
• Not require current or future employment visa sponsorship to work in the United States.
• Willing to learn and use technology tools, including mobile devices, apps, and registers.
• Be available to work a flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Consistently treat customers and colleagues with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience using omnichannel offerings.
• Be accountable to personal goals that contribute to store results.
• Support sales floor, fitting room, cash wrap, and back of house as needed.
• Keep work area neat, clean and organized.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes efficiently.

Skills

Customer service

Communication

Retail sales

Teamwork

Tools

POS systems

Registers

Mobile devices

Job description

Old Navy in the United States is seeking a Brand Associate to bring the brand to life for customers through engaging service and product knowledge. You will educate, inform, and inspire customers, guiding them with an omni-channel approach and collaborating with leadership to deliver a best-in-class experience.

You will support sales floor activities, contribute to store goals, and maintain a neat environment while promoting loyalty programs and friendly, efficient service.