Brand Associate: Elevate Customer Experience & Sales

Old Navy; United States; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours program

401(k) plan

Employee stock purchase plan

Medical/dental/vision insurance

Job summary

Old Navy is hiring a Brand Associate to bring our vibrant, family-oriented style to life in-store. You’ll connect with customers, educate them about products, and deliver a friendly, seamless omni-channel experience.

Join a fast-paced team that values service excellence, teamwork and adaptability. You’ll help with fitting rooms, cashier tasks and store operations while upholding a neat, welcoming environment.

Qualifications

• Be at least 16 years of age.
• Legally authorized to work in the United States.
• Not require current or future visa sponsorship to work in the United States.
• Willing to learn and use technology tools, including mobile devices, apps, and registers.
• Available to work a flexible schedule based on business needs, including evenings, weekends, and holidays.
• Able to stand, walk, move throughout the store, and lift up to 30 pounds.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Skills

Customer service

Communication

Team player

Retail experience

Job description

Old Navy is hiring a Brand Associate to bring our vibrant, family-oriented style to life in-store. You’ll connect with customers, educate them about products, and deliver a friendly, seamless omni-channel experience.

Join a fast-paced team that values service excellence, teamwork and adaptability. You’ll help with fitting rooms, cashier tasks and store operations while upholding a neat, welcoming environment.