Brand Ambassador & In-Store Sales Leader

Macy's; Boston (MA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Eight paid holidays

Learning & leadership development

Volunteer opportunities

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell and suggest add-ons, cultivate repeat clientele, and act as the expert for designated brands and areas.

You will communicate customer needs to leadership and vendors, executing merchandising initiatives to grow sales and brand impact. The role may include full-time hours (30+ per week) or part-time availability depending on business needs.

Qualifications

• Minimum 1 year of selling or retail experience required.
• Strong customer service and communication skills preferred.

Responsibilities

• Provide an exceptional customer experience with the customer as the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between vendors, personal stylists, and store leadership.

Skills

Customer engagement

Upselling

Relationship building

Communication

Job description

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will upsell and suggest add-ons, cultivate repeat clientele, and act as the expert for designated brands and areas.

You will communicate customer needs to leadership and vendors, executing merchandising initiatives to grow sales and brand impact. The role may include full-time hours (30+ per week) or part-time availability depending on business needs.