Branch Teller & Member Services Specialist

State Employees' Credit Union; Garner (NC); Hybride; USD 30 000 - 42 000; Plein temps

Résumé du poste

State Employees' Credit Union is hiring a Member Service Representative in Garner, NC. You will greet members, open accounts, educate on services, and handle cash drawer balances via night and day operations.

The role requires accuracy, confidentiality, and strong communication skills. Applicants should be ready to work in a fast-paced, member-focused environment and collaborate with team members across branches.

Qualifications

• Experience handling cash and teller transactions.
• Ability to open and maintain member accounts.
• Strong math, accuracy, and basic computer skills.
• Excellent communication and customer service orientation.
• Professional appearance and confidentiality.

Responsabilités

• Greet members and respond to their needs or direct them.
• Handle account openings, changes, and balance cash drawer.
• Balance vault, ATM, coin sorter; prepare cash deliveries.
• Operate drive-thru and respond to phone inquiries.
• Maintain daily/monthly reports and assist with training and clerical duties.

Connaissances

Customer service

Communication

Mathematics

Teamwork

Attention to detail

English fluency

Formation

High school diploma or GED

Outils

Margo system

Image System

Cash handling tools

Adding machine

Description du poste

State Employees' Credit Union is hiring a Member Service Representative in Garner, NC. You will greet members, open accounts, educate on services, and handle cash drawer balances via night and day operations.

The role requires accuracy, confidentiality, and strong communication skills. Applicants should be ready to work in a fast-paced, member-focused environment and collaborate with team members across branches.