Branch Member Services & Teller Specialist

SECU; Knightdale (NC); On-site; USD 28,000 - 36,000; Full time

Job summary

SECU, a credit union serving the Knightdale, NC area, seeks an attentive member-service representative to greet members, open and maintain accounts, answer inquiries, and balance cash operations. You will input transactions in the Margo system, balance cash drawers, and assist with drive-thru and vault duties in a fast-paced branch environment.

Strong communication, patience, and confidentiality are essential.

Qualifications

• Greet members and respond to their needs or direct to the appropriate person.
• Educate members on available services and make recommendations based on their needs.
• Handle establishment of new membership and open accounts.

Responsibilities

• Balance cash drawer with accuracy and balance vault, ATM, and coin sorter.
• Operate drive-thru window as needed.
• Prepare, order, and verify cash delivery and shipment weekly.
• Assist members with account problems and errors in transactions.

Skills

Customer service

Communication skills

Mathematical ability

English fluency

Tools

Margo system

Image System

Job description

SECU, a credit union serving the Knightdale, NC area, seeks an attentive member-service representative to greet members, open and maintain accounts, answer inquiries, and balance cash operations. You will input transactions in the Margo system, balance cash drawers, and assist with drive-thru and vault duties in a fast-paced branch environment.

Strong communication, patience, and confidentiality are essential.