Branch Teller & Member Services Specialist

State Employees' Credit Union; Clinton (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

State Employees' Credit Union in Clinton, NC is seeking a service-oriented individual to greet members, handle cash transactions, and assist with account openings and maintenance. The role emphasizes accuracy, confidentiality, and strong communication in a fast-paced branch environment.

The position involves balancing cash drawers, operating the drive-thru, supporting various teller duties, and learning other branch operations as needed.

Qualifications

• Customer service oriented with professional communication.
• Ability to handle cash, processes and balance transactions.
• Strong attention to accuracy and confidentiality.

Responsibilities

• Open new memberships and accounts; process changes.
• Educate members on services and make recommendations.
• Balance cash drawer, vault, ATM and coin sorter.
• Operate drive-thru window as needed.
• Maintain records: vault control, checks, Visa gift cards, and coin sorter.
• Assist members with account problems and reconciliations.
• Process cash deliveries and weekly shipments.
• Answer phone and perform clerical duties.
• May train in other areas of branch operations.

Skills

Cash handling

Customer service

Basic math

Attention to detail

English fluency

Tools

Margo system

Image System

Job description

State Employees' Credit Union in Clinton, NC is seeking a service-oriented individual to greet members, handle cash transactions, and assist with account openings and maintenance. The role emphasizes accuracy, confidentiality, and strong communication in a fast-paced branch environment.

The position involves balancing cash drawers, operating the drive-thru, supporting various teller duties, and learning other branch operations as needed.