Branch Sales & Growth Leader

Adecco Group; East Pittsburgh (Allegheny County); On-site; USD 85,000 - 130,000; Full time

Job summary

Adecco Group is seeking a Branch Manager in the United States to lead growth, client retention, and branch profitability. You will develop sales plans, manage P&L, recruit and coach a high-performing team, and ensure superior service to candidates and clients across the branch.

You will collaborate with client contacts, HR and operations, set competitive pay and bill rates, and drive continuous improvement in processes while achieving KPIs and SLAs.

Qualifications

• High school diploma or equivalent with 5+ years of relevant work experience.
• Two years of direct sales experience with proven growth
• Supervisory/management experience in a sales or service staff setting

Responsibilities

• Grow and retain accounts by establishing plans to grow existing clients and win back lapsed accounts.
• Ensure client requirements (operational and contractual) meet SLA targets.
• Maintain high customer satisfaction through regular communication and business reviews with clients and program teams.
• Serve as escalation point for Client, Procurement, Operations, and HR Managers.
• Present monthly/quarterly business reviews to the vertical Director or VP.
• Develop and maintain knowledge of local economic trends affecting target industries.
• Set and monitor pay and bill rates based on skill categories.
• Onboard new customers including terms, risk assessment, rate negotiation and hire schedules.
• Conduct branch audits and ensure compliance with credit references and limits.
• Lead branch recruitment strategies and participate in recruiting activities as needed.
• Mentor recruiters and drive improvement to meet KPIs and SLAs.
• Manage day-to-day colleague performance, coaching, and development

Skills

Sales experience

Client relationship management

People management

Communication skills

MS Office proficiency

Budgeting & P&L awareness

Education

High school diploma or equivalent

Tools

PROPER system

Job description

Adecco Group is seeking a Branch Manager in the United States to lead growth, client retention, and branch profitability. You will develop sales plans, manage P&L, recruit and coach a high-performing team, and ensure superior service to candidates and clients across the branch.

You will collaborate with client contacts, HR and operations, set competitive pay and bill rates, and drive continuous improvement in processes while achieving KPIs and SLAs.