Branch Operations Leader

Dedham Savings; Dedham (MA); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Flexible Spending

Tuition reimbursement

Childcare subsidies

Retirement plan

Life Insurance

Job summary

Dedham Savings seeks a Branch Supervisor to lead the branch under senior management. You will supervise staff, support tellers, and ensure excellent customer service while conforming to bank policies and procedures.

The role requires experience in banking, strong organizational skills, and ability to manage cash, accounts, and branch operations. Excellent communication and cross-selling of services are essential.

Qualifications

• High school diploma or GED required.
• Two to three years in a teller role preferred.
• Supervisory experience and strong organizational skills.
• Basic knowledge of bank products and services.

Responsibilities

• Provide supervision and guidance to staff per bank policies.
• Assist teller area and ensure high level customer service.
• Open and close branch and perform daily supervisory duties.
• Explain and cross-sell bank products and services.
• Maintain branch records, cash handling, and audits.

Skills

Supervisory ability

Customer service

Microsoft Word

Microsoft Excel

Education

High school diploma or GED

2–3 years teller experience

Tools

Banking software

Job description

Dedham Savings seeks a Branch Supervisor to lead the branch under senior management. You will supervise staff, support tellers, and ensure excellent customer service while conforming to bank policies and procedures.

The role requires experience in banking, strong organizational skills, and ability to manage cash, accounts, and branch operations. Excellent communication and cross-selling of services are essential.