Branch Operations Lead & Loan Originator

Socket.dev; Auburn (ME); On-site; USD 46,000 - 53,000; Full time

Job summary

Socket.dev is seeking an Assistant Branch Manager in Auburn, ME to oversee daily branch operations, assist customers, process transactions, and drive sales growth through loan origination and cross-selling of bank services.

The role emphasizes delivering top-tier customer service, adhering to the bank’s values and service standards, and managing branch staff in a fast-paced retail environment.

Qualifications

• Bachelor’s degree or the equivalent in education and related work experience.
• At least three years of progressively more responsible experience in branch banking, including staff management and business development.
• Experience in home equity and consumer loan origination; prior lending authority.
• Be punctual with scheduled work and use time appropriately.
• Commitment to achieving personal and team growth and success through sales culture goals.

Responsibilities

• Provide the highest level of customer service and promote a culture of professional, courteous and efficient customer service amongst the branch team.
• Oversee daily branch operations to ensure accuracy, efficiency, and compliance.
• Open new consumer and business accounts and deepen customer relationships.
• Originate consumer and home equity loans per policy.
• Supervise branch staff and conduct performance reviews.

Skills

Punctuality

Professional appearance

Integrity and ethics

Customer service

Team leadership

Education

Bachelor’s degree or equivalent

Job description

Socket.dev is seeking an Assistant Branch Manager in Auburn, ME to oversee daily branch operations, assist customers, process transactions, and drive sales growth through loan origination and cross-selling of bank services.

The role emphasizes delivering top-tier customer service, adhering to the bank’s values and service standards, and managing branch staff in a fast-paced retail environment.