Retail Branch Operations Leader

Maine Community Bank; Auburn (ME); On-site; USD 46,000 - 53,000; Full time

Job summary

Maine Community Bank is seeking an Assistant Branch Manager in Auburn, ME. You will manage daily branch operations, assist customers, process transactions, and support sales growth with a focus on customer service integrity.

The role involves overseeing staff, handling consumer and home equity loan origination, and maintaining branch security and procedures. Strong leadership and client-service skills are essential.

Qualifications

• Bachelor’s degree or the equivalent in education and related work experience.
• At least three years of progressively more responsible experience in branch banking, including staff management and business development.
• Experience in home equity and consumer loan origination; prior lending authority.
• Be punctual with scheduled work and use time appropriately.
• Maintain a professional appearance and conduct.

Responsibilities

• Delivers the highest level of customer service and promotes a professional service culture.
• Oversees daily branch operations to ensure accuracy, efficiency, and compliance.
• Originates consumer and home equity loan applications and refers leads as appropriate.
• Supervises branch staff, conducts performance appraisals, and suggests training as needed.

Skills

Customer service

Staff management

Business development

Lending knowledge

Time management

Education

Bachelor’s degree or equivalent

Job description

Maine Community Bank is seeking an Assistant Branch Manager in Auburn, ME. You will manage daily branch operations, assist customers, process transactions, and support sales growth with a focus on customer service integrity.

The role involves overseeing staff, handling consumer and home equity loan origination, and maintaining branch security and procedures. Strong leadership and client-service skills are essential.