Branch Operations Leader — Sales & People Development

Partners Bank; Wells (ME); On-site; USD 45,000 - 68,000; Full time

Job summary

Partners Bank in Wells, ME is seeking an Assistant Branch Manager I to lead daily branch operations, ensure compliance, and guide staff in products, services, and procedures.

You will oversee sales activities, support customer service, and coordinate staffing while partnering with the Market Manager for performance and scheduling. This on-site role emphasizes community engagement and operational excellence.

Qualifications

• Three or more years of supervisory, sales, service and operations experience in a financial institution.
• Proficient verbal and written communication.
• Proven strong customer sales, service and interpersonal skills.
• Ability to work independently as well as with a variety of people in a team environment.
• Adapt easily to change and is able to effectively handle multiple tasks.
• Excellent organizational, problem resolution, technical and computer skills.
• Proven supervisory skills with the ability to effectively motivate and direct the activities of others.
• Proficient knowledge of branch, teller and customer services processes, policies, guidelines and operating procedures.

Responsibilities

• Manage overall daily branch operations and ensures staff’s on-going compliance with the Bank’s operating procedures, policies and guidelines.
• Oversee teller and customer service staffing schedules to ensure adequate coverage and efficient workflows are maintained.
• Coach, mentor and provide on-going cross training of staff to build their skills and knowledge in various areas including operations, compliance, sales and service.
• Engage in sales activities to promote Partners Bank products and services to existing customers and prospects.
• Proficient in the sale, service and personal production of all deposit and consumer loan products and services.
• Participate in the preparation and delivery of employee performance evaluations and documentation.
• Provide input in the hiring of branch tellers and customer service staff, and employee disciplinary action plans.
• Capable of managing the branch temporarily in the Market Manager’s absence
• Represent the bank at various community events and encourages staff participation.

Job description

Partners Bank in Wells, ME is seeking an Assistant Branch Manager I to lead daily branch operations, ensure compliance, and guide staff in products, services, and procedures.

You will oversee sales activities, support customer service, and coordinate staffing while partnering with the Market Manager for performance and scheduling. This on-site role emphasizes community engagement and operational excellence.