Branch Operations Lead — Assistant Manager

Enterprise Bank & Trust; Clayton (MO); Vor Ort; USD 60.000 - 75.000; Vollzeit

Benefits dieser Stelle

annual paid volunteer time off

charitable-matching opportunities

Zusammenfassung

Enterprise Bank & Trust in Missouri is seeking an Assistant Branch Manager to oversee day-to-day branch operations, ensure compliance with bank policies, and lead tellers and financial services representatives. You will provide coaching, scheduling, and partner with the Branch Manager to deliver excellent customer service.

The ideal candidate has a high school diploma (or equivalent), a bachelor's degree or equivalent experience, at least two years of banking experience, and strong leadership,

Qualifikationen

• High School diploma or equivalent required.
• Bachelor's degree in business or related field or equivalent experience.
• Minimum of two years banking experience required.
• Strong leadership and customer service skills.

Aufgaben

• Supervise day-to-day branch operations and staff.
• Coach associates, create schedules, address service issues.
• Direct activities with Branch Manager to ensure customer service.
• Monitor cross-selling and referral goals and branch performance.
• Ensure policies, procedures, compliance, and security standards.
• Coordinate recruitment and training of branch staff.
• Process new accounts and teller activities.

Kenntnisse

Leadership

Organizational skills

Banking operations

Team oriented

Communication skills

Problem solving

Ausbildung

High School diploma

Bachelor's degree in business

2+ years banking experience

Tools

Microsoft Word & Excel

Google Suite

IBS

Salesforce

Jobbeschreibung

Enterprise Bank & Trust in Missouri is seeking an Assistant Branch Manager to oversee day-to-day branch operations, ensure compliance with bank policies, and lead tellers and financial services representatives. You will provide coaching, scheduling, and partner with the Branch Manager to deliver excellent customer service.

The ideal candidate has a high school diploma (or equivalent), a bachelor's degree or equivalent experience, at least two years of banking experience, and strong leadership,