Branch Operations Leader: Compliance & Customer Experience

Alliant Bank; Moberly (MO); On-site; USD 80,000 - 110,000; Full time

Job summary

Alliant Bank in Missouri is seeking a Branch Operations Manager to oversee daily branch activities, ensure compliance with regulations, and drive performance across customer service, lending support, and security.

You will lead a team of banking professionals, coach staff, monitor transactions, manage reporting, and build lasting relationships with local business clients while promoting cross-selling opportunities.

Qualifications

• 5+ years of banking or related operations experience
• Strong leadership and coaching abilities
• Excellent communication and interpersonal skills

Responsibilities

• Oversee daily branch operations ensuring compliance with policies and regulations
• Lead and develop a high-performing team of banking professionals
• Build strong customer relationships and identify cross-selling opportunities
• Monitor transaction quality, reporting, and risk controls
• Support business development and community outreach efforts
• Address customer inquiries and resolve complex service issues

Skills

Operational leadership

Banking knowledge

Customer service

Team supervision

Regulatory compliance

Education

Bachelor's degree preferred

Tools

Core banking system

Job description

Alliant Bank in Missouri is seeking a Branch Operations Manager to oversee daily branch activities, ensure compliance with regulations, and drive performance across customer service, lending support, and security.

You will lead a team of banking professionals, coach staff, monitor transactions, manage reporting, and build lasting relationships with local business clients while promoting cross-selling opportunities.