Branch Operations Leader

Enterprise Financial Services Corp.; St. Louis (MO); On-site; USD 52,000 - 72,000; Full time

Job summary

Enterprise Bank & Trust is seeking an Assistant Branch Manager to oversee daily branch operations, coach staff, and ensure service excellence. You will work with the Branch Manager to guide tellers and financial services representatives, drive performance, and maintain adherence to policies and procedures.

The role requires strong leadership, excellent customer service, and entry-level banking experience, with opportunities for career growth within the community-focused bank.

Qualifications

• High School diploma or equivalent required.
• Bachelor’s degree in business-related field or equivalent experience.
• Minimum of two years banking experience preferred.
• Experience supervising branch staff is a plus.
• Strong communication and customer service skills.

Responsibilities

• Supervise day-to-day branch operations and staff activities.
• Provide coaching and scheduling support; address service issues.
• Collaborate with Branch Manager to guide branch personnel toward goals.
• Monitor cross-selling and referral efforts; ensure policy adherence.
• Assist in recruitment, training, and performance management.

Skills

Leadership

Customer service

Coaching

Communication

Team leadership

Education

High School diploma or equivalent

Bachelor’s degree in business or related field

Tools

Microsoft Word

Excel

Google Suite

Salesforce

IBS

Job description

Enterprise Bank & Trust is seeking an Assistant Branch Manager to oversee daily branch operations, coach staff, and ensure service excellence. You will work with the Branch Manager to guide tellers and financial services representatives, drive performance, and maintain adherence to policies and procedures.

The role requires strong leadership, excellent customer service, and entry-level banking experience, with opportunities for career growth within the community-focused bank.