Assistant Branch Manager: Lead, Coach & Elevate the Branch Team

Mercantil Commerce Bank; Maryland Heights (MO); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Employer sponsored health insurance

401(k)

Life insurance

Paid vacation

Career development

Education assistance

Voluntary supplemental benefits

Job summary

Commerce Bank in Missouri is seeking an Assistant Branch Manager to support the Branch Manager in daily operations, leadership, and coaching. The role focuses on delivering strong customer service and driving branch performance through coaching and development of staff.

The position schedule is Monday–Friday with some weekend coverage. Applicants should have leadership experience in financial services and a High School diploma (Associate preferred).

Qualifications

• Strong knowledge of retail banking and best practices.
• Strong critical thinking and problem-solving abilities.
• Ability to drive results while managing risk and goals.

Responsibilities

• Support management of day-to-day branch activities including operations and staff guidance.
• Model sales behaviors while assisting team members with customer interactions.
• Develop customer relationships by listening and providing solutions to needs.
• Lead and coach personal bankers to improve customer experience and meet goals.
• Ensure compliance with policies and security standards.

Skills

Retail banking

Critical thinking

Leadership

Interpersonal skills

Adaptability

MS Office

Education

High School diploma

Associate Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Commerce Bank in Missouri is seeking an Assistant Branch Manager to support the Branch Manager in daily operations, leadership, and coaching. The role focuses on delivering strong customer service and driving branch performance through coaching and development of staff.

The position schedule is Monday–Friday with some weekend coverage. Applicants should have leadership experience in financial services and a High School diploma (Associate preferred).