Branch Operations Leader: Coaching & Customer Service

Enterprise Financial Services Corp.; Saint Peters (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

Enterprise Financial Services Corp. is looking for an Assistant Branch Manager in Saint Peters, Missouri. This position involves day-to-day operational management, ensuring adherence to bank policies, and supervising branch staff.

The ideal candidate will have leadership skills, banking experience, and knowledge of operations and compliance. Candidates should possess a High School diploma with preference given to those with a bachelor's degree. Strong problem-solving and customer service skills are essential for success.

Qualifications

• Minimum of two years banking experience required.
• Customer service experience required.
• Experience in an environment with individual and team goals preferred.
• Previous supervisory experience preferred.

Responsibilities

• Supervise day-to-day operations of new account desks and teller areas.
• Provide coaching to associates and create schedules.
• Handle customer concerns and escalate as needed.
• Assist in coordinating recruitment and training of staff.

Skills

Excellent leadership

Interpersonal skills

Customer service skills

Strong organizational skills

Communication skills

Problem solving skills

Education

High School diploma or equivalent

Bachelor’s degree in business-related field

Tools

Microsoft Word

Microsoft Excel

Google Suite

Salesforce

Job description

Enterprise Financial Services Corp. is looking for an Assistant Branch Manager in Saint Peters, Missouri. This position involves day-to-day operational management, ensuring adherence to bank policies, and supervising branch staff.

The ideal candidate will have leadership skills, banking experience, and knowledge of operations and compliance. Candidates should possess a High School diploma with preference given to those with a bachelor's degree. Strong problem-solving and customer service skills are essential for success.