Branch Operations & Customer Experience Manager

TSB; Kahului (HI); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

Bank of Hope is seeking a full-time branch operations associate in Kahului, HI. You will perform daily transactions, support tellers, and ensure compliance with bank policies and security protocols. The role emphasizes delivering exceptional customer service and assisting with audits and cross-functional tasks.

The position requires at least 3 years in branch operations, strong communication, and the ability to manage multiple tasks in a fast-paced environment. Equal opportunity employer.

Qualifications

• High School Diploma required.
• Minimum 3 years experience in branch operations.
• Strong verbal and written communication required.

Responsibilities

• Handle daily operational functions accurately and efficiently.
• Ensure branch compliance with policies, procedures, and regulatory requirements including security protocols.
• Assist tellers 25% of time during peak hours or shortages and process deposits, withdrawals, transfers and routine transactions.

Skills

Multitasking

Communication skills

Organizational skills

English proficiency

Education

High School Diploma

Job description

Bank of Hope is seeking a full-time branch operations associate in Kahului, HI. You will perform daily transactions, support tellers, and ensure compliance with bank policies and security protocols. The role emphasizes delivering exceptional customer service and assisting with audits and cross-functional tasks.

The position requires at least 3 years in branch operations, strong communication, and the ability to manage multiple tasks in a fast-paced environment. Equal opportunity employer.