Branch Member Services Specialist

CITIZENS COMMUNITY CREDIT UNION; Estherville (IA); On-site; USD 28,000 - 36,000; Full time

Job summary

Citizens Community Credit Union in Estherville, IA seeks a Member Service Representative to process deposits and withdrawals, loan payments, and account inquiries under supervision. You will enter transactions, respond to member questions, and promote credit union products while focusing on the member experience.

Requirements include a high school diploma or GED and up to six months of related experience. Strong courtesy, communication, and basic computer skills are essential, along with

Qualifications

• Courteous, tactful and diplomatic in member interactions.
• Strong verbal and written communication abilities.
• Proficient with basic computer and ten-key calculator.
• Ability to handle cash accurately and count quickly.

Responsibilities

• Process deposits, withdrawals, and loan payments for members.
• Enter transactions into the credit union system and respond to inquiries.
• Assist with opening/closing accounts and cross-sell products.
• Balance cash drawer and maintain accurate member records.

Skills

Courtesy

Tact

Diplomacy

Communication

Ten-key calculator

Cash handling

Education

High school diploma or GED

Tools

Basic computer skills

Job description

Citizens Community Credit Union in Estherville, IA seeks a Member Service Representative to process deposits and withdrawals, loan payments, and account inquiries under supervision. You will enter transactions, respond to member questions, and promote credit union products while focusing on the member experience.

Requirements include a high school diploma or GED and up to six months of related experience. Strong courtesy, communication, and basic computer skills are essential, along with