Branch Manager: Talent & Sales Growth

Adecco Group; Churchill (PA); On-site; USD 90,000 - 130,000; Full time

Job summary

Adecco Group in the United States seeks a Branch Manager to drive growth, manage client relationships, and lead a high-performing branch team. You will be responsible for sales strategy, recruitment processes, and financial performance across the branch, delivering excellent customer service to both candidates and clients.

The role requires strong leadership, strategic planning, and hands-on execution to meet KPIs and SLAs, while ensuring compliance with labor laws and company policies.

Qualifications

• High school diploma or equivalent credential is required.
• 5+ years of relevant work experience in a sales or services role.
• 2 years of direct sales experience with a proven track record.
• 1 year of supervisory/management experience in a sales or service team.
• Strong written and verbal communication skills across all levels of staff.
• Ability to manage multiple tasks, meet deadlines, and handle competing priorities.
• Working knowledge of labor and employment laws.
• Proficiency with Microsoft Office products (Word, Excel, PowerPoint, Outlook).
• Sales experience within a personnel service organization is a plus.

Responsibilities

• Grow and retain accounts by developing new and existing client relationships.
• Ensure all client requirements and SLA targets are met.
• Maintain high customer satisfaction via regular communications and reviews.
• Coach and develop branch team members and recruiters.
• Manage branch P&L and control costs.
• Develop branch revenue and expense forecasts and budgets.
• Conduct monthly performance reviews and KPI monitoring.
• Onboard new customers including terms, risk, and fee discussions.
• Monitor credit references and client credit limits.

Skills

Communication

Client relationship management

Sales experience

Leadership

Time management

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

Adecco Group in the United States seeks a Branch Manager to drive growth, manage client relationships, and lead a high-performing branch team. You will be responsible for sales strategy, recruitment processes, and financial performance across the branch, delivering excellent customer service to both candidates and clients.

The role requires strong leadership, strategic planning, and hands-on execution to meet KPIs and SLAs, while ensuring compliance with labor laws and company policies.