Branch Manager: Lead Teams & Elevate Customer Experience

Associated Bank; Illinois; On-site; USD 58,000 - 100,000; Full time

Benefits offered by this job

401(k) and Pension

Volunteer time off

Diversity groups

Career development

Employee stock plan

Parental leave

Job summary

Associated Bank is seeking a Bank Manager to lead a dynamic branch team focused on delivering exceptional customer experiences and strong business results. You will oversee daily operations, drive sales, and build lasting customer relationships within the community.

The role emphasizes compliant management, community engagement, and leadership development, with a path to grow professionally while upholding the bank’s values and service commitment. Equal opportunity employer.

Qualifications

• Associate degree or equivalent combination of education and experience.
• 2+ years of demonstrated sales leadership and/or supervisory experience.
• 2+ years of goals-based sales experience.
• 5+ years of relevant experience.

Responsibilities

• Lead, coach, and develop branch colleagues to achieve sales, service, and operational excellence.
• Manage daily branch operations, ensuring compliance with all policies, procedures, and regulatory standards.
• Drive business growth by acquiring new customers and deepening existing relationships through a needs-based approach.
• Partner with internal departments to deliver comprehensive financial solutions to customers and prospects.
• Recruit, hire, train, and retain high-performing team members who reflect Associated Bank’s values and service commitment.
• Establish clear branch goals and action plans to meet or exceed performance targets.
• Champion change and foster an inclusive, positive work environment that supports collaboration and engagement.
• Represent the bank through active community involvement and promote diversity and inclusion initiatives.

Skills

Sales leadership

Supervisory experience

Goals-based sales

Education

Associate degree or equivalent

Bachelor’s degree in business/finance

Job description

Associated Bank is seeking a Bank Manager to lead a dynamic branch team focused on delivering exceptional customer experiences and strong business results. You will oversee daily operations, drive sales, and build lasting customer relationships within the community.

The role emphasizes compliant management, community engagement, and leadership development, with a path to grow professionally while upholding the bank’s values and service commitment. Equal opportunity employer.