Branch Manager: Lead Teams & Elevate Customer Experience

U.S. Bank; Downers Grove (IL); Sur place; USD 92 000 - 112 000; Plein temps

Avantages offerts par ce poste

Healthcare

Life Insurance

Disability

Parental Leave

401(k)

Paid Vacation

Holidays

Adoption Assistance

Sick Leave

Résumé du poste

U.S. Bank is seeking a Branch Leader to oversee branch operations in the Downers Grove area, driving customer experience and sales while ensuring adherence to banking laws and internal policies. You will coach and mentor staff, manage performance, and collaborate with partners across wealth, business banking, mortgage, and payment services.

The role emphasizes leadership, risk management, and community engagement to expand the local market and promote core U.S. Bank products.

Qualifications

• Bachelor's degree, or equivalent work experience.
• Three to four years of experience working in a sales, retail management, or banking environment.
• NMLS registration under the SAFE Act and related background/credit checks may be required.

Responsabilités

• Lead and manage branches to meet goals and ensure compliance with banking laws and regulations.
• Coach, develop, mentor and train team members with effective communication and independent judgement.
• Identify financial resources for customers and promote appropriate products/services to help customers reach financial goals.

Connaissances

Adaptive Coaching

Conflict Resolution

Accountability

Influence

Critical Thinking

Priority Setting

Relationship Management

Business Insights

Formation

Bachelor's degree or equivalent

Description du poste

U.S. Bank is seeking a Branch Leader to oversee branch operations in the Downers Grove area, driving customer experience and sales while ensuring adherence to banking laws and internal policies. You will coach and mentor staff, manage performance, and collaborate with partners across wealth, business banking, mortgage, and payment services.

The role emphasizes leadership, risk management, and community engagement to expand the local market and promote core U.S. Bank products.