Branch Leader: Customer Experience & Growth

U.S. Bank; Draper (UT); Presencial; USD 80 000 - 98 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare

Life Insurance

Disability Insurance

Parental Leave

401(k) Retirement Plan

Paid Vacation

Paid Holidays

Adoption Assistance

Sick Leave

Resumo da oferta

U.S. Bank is seeking a Branch Manager to lead and manage branch operations, coaching team members to deliver an exceptional customer experience in alignment with our culture and core values.

You will drive sales and service goals while ensuring strict adherence to banking laws and regulatory requirements. You will mentor staff, collaborate with partners across wealth, business banking, mortgage and payments services, and expand the branch’s customer base through community engagement and local

Qualificações

• Bachelor’s degree, or equivalent work experience
• Three to four years of experience working in a sales, retail management, or banking environment
• Thorough knowledge of retail product philosophy, regulatory, policy and compliance issues

Responsabilidades

• Lead branch(es) to ensure goals are met and maintain compliance with banking laws and regulations
• Coach, develop, mentor and train team members using effective communication and critical thinking
• Identify financial resources for customers and provide direction to appropriate products and services
• Promote and participate in local market/community needs and collaborate with partners to grow the customer base

Conhecimentos

Adaptive Coaching

Conflict Resolution

Accountability

Influence

Critical Thinking

Priority Setting

Relationship Management

Business Insights

Formação académica

Bachelor’s degree or equivalent work experience

Descrição da oferta de emprego

U.S. Bank is seeking a Branch Manager to lead and manage branch operations, coaching team members to deliver an exceptional customer experience in alignment with our culture and core values.

You will drive sales and service goals while ensuring strict adherence to banking laws and regulatory requirements. You will mentor staff, collaborate with partners across wealth, business banking, mortgage and payments services, and expand the branch’s customer base through community engagement and local