Branch Manager: Lead Team & Elevate Customer Experience

Us Bank; La Verne (CA); On-site; USD 91,000 - 125,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Pregnancy leave and parental leave

401(k) plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Branch Manager to lead and develop team members, ensuring an excellent customer experience and adherence to banking laws and regulations.

You will coach staff, identify customer financial needs, and collaborate with wealth, business banking, mortgage, and payment services to provide suitable solutions. The role emphasizes leadership, accountability, and community engagement, with responsibilities spanning operations, people development, and achieving branch goals at a U.S.

Qualifications

• Bachelor’s degree or equivalent work experience is required.
• 3–4 years of experience in sales, retail management, or banking environment.
• Strong knowledge of regulatory, policy and compliance issues.

Responsibilities

• Lead and manage branch(es) to ensure goals are met and compliance with banking laws.
• Coach, develop, mentor, and train team members with independent judgement.
• Identify customer financial needs and direct them to appropriate products/services.

Skills

Adaptive Coaching

Conflict Resolution

Accountability

Influence

Critical Thinking

Priority Setting

Relationship Management

Business Insights

Education

Bachelor’s degree, or equivalent work experience

Job description

U.S. Bank is seeking a Branch Manager to lead and develop team members, ensuring an excellent customer experience and adherence to banking laws and regulations.

You will coach staff, identify customer financial needs, and collaborate with wealth, business banking, mortgage, and payment services to provide suitable solutions. The role emphasizes leadership, accountability, and community engagement, with responsibilities spanning operations, people development, and achieving branch goals at a U.S.