Branch Leader: Elevate Customer Experience

U.S. Bank; Town of Grafton (WI); In loco; USD 80.000 - 98.000; Tempo pieno

Vantaggi offerti da questo lavoro

Healthcare (medical, dental, vision)

Life insurance

Disability (short-term & long-term)

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Descrizione del lavoro

U.S. Bank is seeking a branch leadership role focused on delivering an exceptional customer experience and meeting business goals. The role involves coaching staff, ensuring regulatory compliance, and collaborating with partners to identify and fulfill customer financial needs.

Ideal candidates will leverage leadership, product knowledge, and market insights to grow the branch presence in the local community while promoting U.S. Bank solutions.

Competenze

• Bachelor’s degree or equivalent work experience.
• Three to four years in sales, retail management, or banking environment.
• Strong leadership and coaching abilities.

Mansioni

• Lead and manage branch(es) to meet goals and ensure regulatory compliance.
• Coach, develop, mentor, and train team members with independent judgement.
• Identify customer financial needs and direct products/services to meet them.
• Act as leader for customer experience and drive local market engagement.
• Promote U.S. Bank products and services with partners across units.

Conoscenze

Adaptive Coaching

Conflict Resolution

Accountability

Influence

Critical Thinking

Priority Setting

Relationship Management

Business Insights

Formazione

Bachelor's degree or equivalent

Descrizione del lavoro

U.S. Bank is seeking a branch leadership role focused on delivering an exceptional customer experience and meeting business goals. The role involves coaching staff, ensuring regulatory compliance, and collaborating with partners to identify and fulfill customer financial needs.

Ideal candidates will leverage leadership, product knowledge, and market insights to grow the branch presence in the local community while promoting U.S. Bank solutions.