Branch Manager: Lead Sales, Operations & Growth

Crescent Electric Supply Company; Noblesville (IN); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

PTO

Paid holidays

Job summary

Crescent Electric Supply Company in Noblesville, IN seeks a Branch Manager to lead daily operations, sales, and customer service. You will oversee inside sales, warehouse, and delivery teams while partnering with the regional sales organization to grow accounts.

The role emphasizes leadership, ISO-compliant processes, and cross-functional collaboration to drive branch performance and customer satisfaction. Travel may be required for market alignment and audits.

Qualifications

• Bachelor’s degree in business, operations, supply chain, or related field preferred—but equivalent industry experience is highly valued.
• 5+ years of experience in electrical wholesale distribution or related industry.
• Prior leadership or branch management experience strongly preferred.
• Experience working within ISO-compliant environments, including adherence to documented standards, audit readiness, and continuous improvement processes.

Responsibilities

• Sales & Customer Relationship Management: Partner with Sales leadership to align on sales targets for Inside Sales execution.
• Drive profitable sales growth through strategic planning and execution.
• Oversee the execution of the inside sales strategy, pricing, and customer support.
• Build and maintain strong relationships with electrical contractors, industrial customers, OEMs, and other stakeholders.
• Partner with outside sales teams to develop new business and expand existing accounts.
• Assist with account development and make support calls on customers as necessary.
• Resolve customer issues and ensure exceptional service.
• Provide market and customer insight to the AVP for the annual business plan.
• Stay abreast of current markets served, industry trends, new products, market prices, customers, vendors and competitors.
• Establish and maintain a regular business review cadence with key supplier partners to evaluate performance, assess market trends, and align on new product launches and promotional strategies.
• Provide superior customer service and support company goals and objectives using the Company’s Value Added Services.
• Effectively partner with the Pricing Team to be competitive with current market levels while attaining necessary margin and profit goals.
• Leadership: Lead, mentor, and develop branch staff, create a culture of safety and accountability, conduct coaching and evaluations, ensure staffing, and supervise branch operations.
• Oversee branch purchasing, pricing, quotations, contract review, and warehouse activities; train staff accordingly.
• Collaborate on product promotions, training, and inventory strategy; ensure proper stock levels with Purchasing.

Skills

Leadership

Sales leadership

Customer relationship management

Strategic planning

Team development

Education

Bachelor’s degree in business or related field

Job description

Crescent Electric Supply Company in Noblesville, IN seeks a Branch Manager to lead daily operations, sales, and customer service. You will oversee inside sales, warehouse, and delivery teams while partnering with the regional sales organization to grow accounts.

The role emphasizes leadership, ISO-compliant processes, and cross-functional collaboration to drive branch performance and customer satisfaction. Travel may be required for market alignment and audits.