Branch Manager: Lead Growth, Service & Community

AppleOne Employment Services; Danville (CA); On-site; USD 75,000 - 108,000; Full time

Job summary

AppleOne Employment Services is assisting a banking organization in Danville, CA to find a seasoned Branch Manager to lead daily operations, drive deposit growth, and coach a customer-focused team.

The ideal candidate will balance sales leadership with compliance and exceptional service, building strong community relationships while developing employees and maintaining branch controls and performance metrics.

Qualifications

• 7+ years of experience in a branch banking environment.
• 5+ years of branch management experience.
• 3+ years managing complex business and consumer accounts.
• Proven sales ability with documented branch growth.
• Experience hiring, training, coaching, developing, and managing employee performance.
• Strong knowledge of retail banking operations, customer service standards, branch controls, and compliance requirements.

Responsibilities

• Lead daily branch operations, ensuring compliance with bank policies, audit standards, state and federal regulations, and established operating procedures.
• Hire, train, coach, and manage branch employees while conducting regular one-on-one meetings, performance reviews, and development conversations.
• Drive branch growth through sales strategies, outbound calling, customer profiling, relationship building, deposit growth initiatives, and community networking.
• Deliver and model exceptional customer service by resolving complex customer issues, supporting account servicing needs, and creating a welcoming branch experience.
• Monitor branch performance, budgets, expenses, transaction activity, overdrafts, NSF reports, deposits, and operational trends to identify opportunities and risks.
• Promote community involvement and support CRA-related activities, including participation in civic, professional, and local business organizations.

Skills

Leadership

Communication

Teamwork

Customer relationship building

Sales mindset

Coaching

Tools

MS Word

MS Excel

MS Outlook

Banking software

Job description

AppleOne Employment Services is assisting a banking organization in Danville, CA to find a seasoned Branch Manager to lead daily operations, drive deposit growth, and coach a customer-focused team.

The ideal candidate will balance sales leadership with compliance and exceptional service, building strong community relationships while developing employees and maintaining branch controls and performance metrics.