Community-Driven Branch Manager - Retail Banking

AppleOne Employment Services

Hayward (CA)

On-site

USD 75,000 - 108,000

Full time

5 days ago

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Benefits offered by this job

Major medical

Dental coverage

Vision coverage

401(k) plan

Job summary

AppleOne Employment Services in Hayward, CA seeks an experienced Branch Manager – Retail Banking to lead a full-service branch, grow deposits and revenue, strengthen customer relationships, and maintain a culture of compliance. This role offers the opportunity to guide a visible community-focused branch and partner with local businesses to make a measurable impact on branch performance.

The ideal candidate thrives in a professional banking environment that values leadership, employee

Qualifications

Lead a full-service retail banking branch with responsibility for operations, sales, service, staffing and compliance.
Manage deposit growth, new accounts, referrals, customer relationships, and business development.
Coach and develop branch staff to meet performance goals and deliver strong customer service.

Responsibilities

Lead daily branch operations, including sales, service, staffing, compliance, cash management, security, and risk controls.
Coach, develop, schedule, and evaluate branch employees to support individual and branch performance goals.
Drive new account growth, deposit growth, referrals, cross-selling activity, and business-development results.
Monitor sales performance, KPI, audit readiness, and operational controls.
Build and maintain relationships with customers, local businesses, community partners, and internal departments.
Resolve escalated customer concerns professionally while ensuring a positive customer experience.