Branch Manager I: Lead, Grow & Serve Members

Harborstone Credit Union; Washington; Sur place; USD 73 000 - 109 000; Plein temps

Résumé du poste

Harborstone Credit Union is hiring a Branch Manager I at the McChord Branch, Joint Base Lewis-McChord, WA. You will lead a branch team to deliver outstanding member service and drive operational excellence while growing the business.

The role emphasizes coaching, staff development, and maintaining regulatory compliance to ensure a compliant, customer-focused environment. Competitive pay and community-focused culture are highlighted.

Qualifications

• Experience in the financial services industry.
• Ability to coach, develop, and support team members.
• Strong communication and relationship-building skills.

Responsabilités

• Lead and inspire a single branch team to deliver exceptional member service.
• Manage daily branch operations, staffing, scheduling, and workflow for a seamless member experience.
• Coach, develop, and motivate team members through ongoing training, feedback, and performance management.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Drive branch growth by deepening member relationships and expanding financial solutions.
• Ensure compliance with credit union policies, procedures, and regulatory requirements.
• Represent Harborstone in the community and strengthen local partnerships.

Connaissances

Team leadership

Coaching

Customer service

Regulatory compliance

Description du poste

Harborstone Credit Union is hiring a Branch Manager I at the McChord Branch, Joint Base Lewis-McChord, WA. You will lead a branch team to deliver outstanding member service and drive operational excellence while growing the business.

The role emphasizes coaching, staff development, and maintaining regulatory compliance to ensure a compliant, customer-focused environment. Competitive pay and community-focused culture are highlighted.