Branch Manager

Harborstone Credit Union; Friday Harbor (WA); On-site; USD 73,000 - 109,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Paid time off and holidays

Professional development and career成长

Employee appreciation and recognition

Discounted employee financial products

Mission-driven culture

Competitive pay: $72,600 - $108,900

Job summary

Harborstone Credit Union in Friday Harbor is seeking a Branch Manager to lead a single branch team and deliver outstanding member service while driving operational excellence and growth. You will coach staff, manage daily operations, ensure compliance, and strengthen community partnerships as you foster a culture of accountability and service.

The Friday Harbor Branch offers a scenic locale on San Juan Island and opportunities to grow with a mission-driven organization.

Qualifications

• Experience in the financial services industry.
• Ability to coach, develop, and support team members.
• Strong communication and relationship-building skills.
• Member-first mindset with a passion for delivering exceptional service.
• Balance operational excellence, business development, and team leadership.
• Knowledge of financial products, branch operations, and regulatory compliance requirements.
• Strong organizational skills with the ability to prioritize effectively in a fast-paced environment.
• Adaptable, collaborative, and committed to achieving results.

Responsibilities

• Lead and inspire a single branch team to deliver exceptional member service and support.
• Manage daily branch operations, staffing, scheduling, and workflow to ensure a seamless member experience.
• Coach, develop, and motivate team members through ongoing training, feedback, and performance management.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Drive branch growth by identifying opportunities to deepen member relationships and expand financial solutions.
• Ensure compliance with credit union policies, procedures, and regulatory requirements.
• Represent Harborstone in the community and help strengthen our local partnerships and community presence.

Skills

Financial services experience

Coaching & development

Communication

Relationship-building

Leadership & supervision

Regulatory compliance knowledge

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Branch Manager

Friday Harbor Branch Branch/Support Mgmt Friday Harbor, WA, US

2 days ago Requisition ID: 1035

Salary Range: $72,600.00 To $108,900.00 Annually

Build Your Career While Making a Difference

At Harborstone Credit Union , we believe financial well-being has the power to transform lives, strengthen communities, and create brighter futures. As one of Washington's Best Workplaces, we're proud to foster a culture where teammates are empowered to grow, lead, and make a meaningful impact every day.

Join us at our unique Friday Harbor Branch and enjoy one of Washington's most scenic communities. Located on beautiful San Juan Island, Friday Harbor offers a welcoming small-town atmosphere, breathtaking waterfront views, abundant outdoor recreation, and a strong sense of community. Whether you're kayaking after work, spotting orcas in the Salish Sea, or helping local members achieve their financial goals, you'll find a rewarding balance of purpose and lifestyle that's hard to match anywhere else.

What You'll Do

As a Branch Manager, you'll lead a branch team focused on creating outstanding member experiences while driving operational excellence and business growth. You'll serve as a coach, mentor, and role model, helping your team succeed while ensuring branch goals are achieved.

Why Harborstone?

At Harborstone Credit Union, we invest in our employees and their families by offering a comprehensive and competitive benefits package, including:

• 401(k) with generous employer match
• Medical, dental, and vision coverage
• Employer contribution toward dependent medical premiums
• Generous paid time off and holidays
• Professional development and career growth opportunities
• Employee appreciation and recognition programs
• Discounted employee financial products
• A mission-driven culture focused on helping members and communities thrive
• A collaborative, supportive culture that values work-life balance and employee well-being
• Competitive pay: $72,600 - $108,900 annually*

*Starting salary is based on experience and qualifications and will likely not exceed mid-point of range to allow for development and future increases.

Key Responsibilities

• Lead and inspire a single branch team to deliver exceptional member service and support.
• Manage daily branch operations, staffing, scheduling, and workflow to ensure a seamless member experience.
• Coach, develop, and motivate team members through ongoing training, feedback, and performance management.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Drive branch growth by identifying opportunities to deepen member relationships and expand financial solutions.
• Ensure compliance with credit union policies, procedures, and regulatory requirements.
• Represent Harborstone in the community and help strengthen our local partnerships and community presence.

What We're Looking For

We're seeking a motivated leader who is ready to take the next step in their career and make a lasting impact.

Qualifications:

• Experience in the financial services industry.
• Demonstrated ability to coach, develop, and support team members.
• Strong communication and relationship-building skills.
• A member-first mindset with a passion for delivering exceptional service.
• Ability to balance operational excellence, business development, and team leadership.
• Knowledge of financial products, branch operations, and regulatory compliance requirements.
• Strong organizational skills with the ability to prioritize effectively in a fast-paced environment.
• Adaptable, collaborative, and committed to achieving results.

Physical Considerations

• Ability to communicate effectively in verbal, written, and electronic formats with internal and external stakeholders.
• Ability to read, comprehend, and respond to written and verbal instructions and information.
• May be required to sit or stand for extended periods, depending on job duties.
• May involve repetitive motions, including keyboarding and handling office equipment.
• May require stooping, bending, squatting, or reaching occasionally.
• May be required to lift and carry items weighing up to 25 pounds.
• Ability to navigate office environments, including walking between workstations, meeting rooms, and member service areas.
• Regular travel between assigned branch locations required.

Ready to Lead, Grow, and Make a Difference?

If you're looking for a place where your leadership matters, your growth is encouraged, and your work positively impacts others, we'd love to hear from you.