Branch Leader II: Grow Teams, Elevate Service

Harborstone Credit Union; Lacey (WA); On-site; USD 73,000 - 109,000; Full time

Benefits offered by this job

401(k) matching program

Medical, dental, vision coverage

Paid time off and holidays

Professional development opportunities

Employee recognition programs

Discounted financial products

Community involvement initiatives

Job summary

Harborstone Credit Union in Washington state is seeking a Branch Manager II to lead a high-performing team at a busy branch. You will coach staff, elevate member service, and drive operational excellence while modeling integrity and accountability.

This role requires 3-5 years in financial services, at least one year in people leadership, and proficiency in core banking systems and MS Office. You will ensure compliance, support growth, and engage with community partners to strengthen

Qualifications

• High school diploma or equivalent required.
• 3-5 years of experience in financial services.
• Minimum 1 year in a formal people leadership or supervisory role.
• Proficiency in core banking systems, MS Office, and financial service tools.

Responsibilities

• Lead daily branch operations with increased complexity, volume, or staffing scope.
• Coach, mentor, and develop team members to reach potential.
• Drive branch sales and service initiatives to meet performance goals.
• Balance member experience with business growth and operational efficiency.
• Ensure regulatory compliance and effective risk management.

Skills

Leadership

Coaching

Communication

Team development

Problem-solving

Education

High school diploma

Tools

Core banking systems

Microsoft Office

Financial service tools

Job description

Harborstone Credit Union in Washington state is seeking a Branch Manager II to lead a high-performing team at a busy branch. You will coach staff, elevate member service, and drive operational excellence while modeling integrity and accountability.

This role requires 3-5 years in financial services, at least one year in people leadership, and proficiency in core banking systems and MS Office. You will ensure compliance, support growth, and engage with community partners to strengthen