Branch Manager I — Lead a Community Banking Team

MTC Federal Credit Union; South Carolina; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive paid time off

Vision insurance

Dental insurance

Health insurance

401(k) matching

Disability insurance

Career advancement opportunities

Incentive plan

Job summary

MTC Federal Credit Union is seeking a Branch Manager I to lead a busy neighborhood branch and drive exceptional member experiences. You will coach staff, manage daily operations, and ensure compliance while growing relationships with members and community partners.

The role emphasizes leadership, lending oversight, and delivering financial wellness for members through proactive service and education. A strong team environment and competitive rewards await.

Qualifications

• Leadership experience in banking or credit unions.
• Proven coaching and team development skills.
• Experience with branch operations, lending, and member service.
• Ability to build relationships with members and community partners.
• Strong problem-solving and communication skills.
• Commitment to exceptional member service and financial wellness.

Responsibilities

• Lead, coach, and develop branch staff to drive performance and engagement.
• Oversee daily branch operations for efficiency, accuracy, and compliance.
• Process member loan applications within policy guidelines.
• Promote financial wellness through member education and coaching.
• Build and maintain relationships with members and community partners.
• Resolve member concerns and ensure a positive service experience.
• Train team on products, services, and procedures.
• Ensure cash handling accuracy and operational controls.

Skills

Leadership

Coaching

Community engagement

Member service

Communication

Problem solving

Relationship building

Banking operations

Lending

Education

Two-year college degree

Certification/licensing

Vendor training completion

Job description

MTC Federal Credit Union is seeking a Branch Manager I to lead a busy neighborhood branch and drive exceptional member experiences. You will coach staff, manage daily operations, and ensure compliance while growing relationships with members and community partners.

The role emphasizes leadership, lending oversight, and delivering financial wellness for members through proactive service and education. A strong team environment and competitive rewards await.