Branch Manager, Financial Services

Teachers Federal Credit Union; Oakdale (NY); Vor Ort; USD 75.000 - 125.000; Vollzeit

Benefits dieser Stelle

Quarterly retail incentive program

Annual discretionary bonus

Paid time off for vacation and HOLs

401(k) company contribution

Dental & Vision premium covered by TG

Tuition reimbursement for full-time

Loan rate discounts for employees

Zusammenfassung

Teachers Federal Credit Union in New York state is seeking a Branch Manager to lead a retail branch, grow customer relationships, promote products and ensure efficient operations. You will guide a team of professionals to achieve sales, service and operational goals.

The role requires a strong banking background, leadership experience, and a focus on compliance and customer satisfaction. Notary license and MS Office proficiency are required, with Spanish language skills preferred.

Qualifikationen

• HS Diploma required.
• Minimum five years’ experience in consumer banking/financial services required.
• Minimum of three to four years’ banking leadership experience required.
• Notary Public license required.
• Proficient in Microsoft Office (Outlook, Excel, PowerPoint).
• Analytical problem-solving skills with an impeccable attention to detail.
• Excellent oral, written, and interpersonal communication skills.
• Strong interpersonal skills and effective working relationships with all stakeholders, both internal and external.
• Spanish speaking language preferred.

Aufgaben

• Oversees daily branch opening, closing, customer service, transaction processing, and reconciliation tasks and activities.
• Schedules, manages, and trains branch staff to maintain the required service coverage.
• Ensures staff understands and follows all company policies and procedures to maintain required security, operational, and service quality standards.
• Accountable for financial, operational, and customer satisfaction goals for the branch.
• Resolves customer or operations issues.
• Coordinates with other Credit Union teams to promote products and represent the Credit Union in the community.
• Develops and executes integrated sales, relationship strategies that are aligned with Teachers’ priorities, execute a business plan to achieve expected goals in all business categories.
• Supports portfolio growth by identifying opportunities to deepen relationships and increase member acquisition and ensure members receive optimal service and monitor/adhere to operational controls.
• Develops strong partnership routines with business partners to share the value of Teachers Federal Credit Union’s membership.
• Utilizes various systems to access financial, and production reports to assess branch performance and to make business decisions to promote profitability as well as the achievement of goals.
• Oversees daily operations of the branch, including but not limited to daily and monthly branch audits.
• Ensures compliance with Teachers Federal Credit Union’s policies and procedures.
• Performs all duties inherent in the role of a manager.

Kenntnisse

Notary Public

MS Office

Analytical skills

Communication skills

Interpersonal skills

Spanish language

Ausbildung

HS Diploma

Five years banking/financial services

Three–four years banking leadership

Notary Public license

Microsoft Office proficiency

Tools

Microsoft Office

Outlook

Excel

PowerPoint

Jobbeschreibung

Teachers Federal Credit Union in New York state is seeking a Branch Manager to lead a retail branch, grow customer relationships, promote products and ensure efficient operations. You will guide a team of professionals to achieve sales, service and operational goals.

The role requires a strong banking background, leadership experience, and a focus on compliance and customer satisfaction. Notary license and MS Office proficiency are required, with Spanish language skills preferred.