Branch Banking Leader — Growth, Service & Ops

Teachers Federal Credit Union; Selden (NY); On-site; USD 75,000 - 125,000; Full time

Benefits offered by this job

Quarterly incentive

Paid time off

401(k) contributions

Dental & Vision

Tuition reimbursement

Loan discounts

Job summary

Teachers Federal Credit Union invites qualified professionals to lead a thriving branch in Selden, NY. The Branch Manager drives customer relationships, promotes products, and ensures efficient operations to achieve sales, service, and excellence goals.

Ideal candidates bring five-plus years in consumer banking, leadership experience, and strong communication skills. Notary licensing and proficiency with Microsoft Office are required. A robust benefits package accompanies this leadership role.

Qualifications

• HS Diploma required.
• Five years of experience in consumer banking/financial services.
• Three to four years’ banking leadership experience.
• Notary Public license required.
• Proficient in Microsoft Office (Outlook, Excel, PowerPoint).
• Analytical problem‑solving skills with attention to detail.
• Excellent oral, written, and interpersonal communication skills.
• Strong interpersonal skills and stakeholder relationship experience.
• Spanish speaking language preferred.

Responsibilities

• Oversees daily branch opening, closing, customer service, transaction processing, and reconciliation tasks.
• Schedules, manages, and trains branch staff to ensure service coverage and policy compliance.
• Accountable for financial, operational, and customer satisfaction goals.
• Resolves customer or operations issues.
• Coordinates with other teams to promote products and represent the Credit Union in the community.
• Develops and executes sales and relationship strategies to achieve branch goals.
• Supports portfolio growth and deepens member relationships.
• Builds partnerships with Mortgage, Lending, Investment partners, etc.
• Uses reports to assess branch performance and inform decisions.
• Oversees daily operations and branch audits.
• Ensures policy compliance and performs managerial duties.

Skills

Analytical problem-solving

Interpersonal communication

Notary Public

Spanish (preferred)

Education

HS Diploma

Tools

Microsoft Office

Job description

Teachers Federal Credit Union invites qualified professionals to lead a thriving branch in Selden, NY. The Branch Manager drives customer relationships, promotes products, and ensures efficient operations to achieve sales, service, and excellence goals.

Ideal candidates bring five-plus years in consumer banking, leadership experience, and strong communication skills. Notary licensing and proficiency with Microsoft Office are required. A robust benefits package accompanies this leadership role.