Assistant Branch Manager, Financial Services

Teachers Federal Credit Union; Farmingville (NY); On-site; USD 39,950 - 46,838; Full time

Benefits offered by this job

Quarterly incentive program

Annual discretionary bonus

Paid time off (PTO)

401(k) company contribution

Dental & Vision premium paid

Tuition reimbursement

Employee loan discount

Job summary

Teachers Federal Credit Union in Farmingville, NY, seeks an Assistant Manager to support daily branch operations, grow member relationships, promote products, and deliver efficient service to our members. This role advances branch performance and customer satisfaction across the retail team.

The position requires a High School Diploma, at least three years of branch banking experience, proficiency with Word and Excel, and eligibility to obtain a notary commission within six months.

Qualifications

• High School Diploma required.
• Minimum of three years branch banking experience required as an individual contributor.
• Microsoft Word and Excel skills required.
• Commissioned notary or able to obtain notary commission within six months of start.
• Spanish language skills preferred.

Responsibilities

• Performs routine branch opening, closing, member service, and other operational tasks and activities.
• Assumes responsibility for the supervision of the branch office during the manager’s absence.
• Coach staff to cross-sell and track achievement against sales goals, and provide training on sales techniques.
• Helps branch manager in achieving financial, operational, and customer satisfaction goals for the branch.
• Resolves member or operational issues.
• Coordinates with other Credit Union teams to promote products and represents the Credit Union during community events.
• Supports portfolio growth by helping to identify opportunities to deepen relationships and increase member acquisition.
• Ensures members receive optimal service and monitor/adheres to operational controls.
• Utilizes various systems to access financial, and production reports to assess branch performance and to make business decisions to promote profitability as well as the achievement of goals.
• Ensures compliance with Teachers policies and procedures.
• Perform all duties inherent in the role of a supervisor.
• Perform other duties as needed upon request by immediate supervisor.

Skills

Customer service

Coaching staff

Sales techniques

Supervisory

Spanish (preferred)

Education

High School Diploma

3 years branch banking experience

Microsoft Word & Excel

Notary commission within 6 months

Spanish language skills preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Teachers Federal Credit Union in Farmingville, NY, seeks an Assistant Manager to support daily branch operations, grow member relationships, promote products, and deliver efficient service to our members. This role advances branch performance and customer satisfaction across the retail team.

The position requires a High School Diploma, at least three years of branch banking experience, proficiency with Word and Excel, and eligibility to obtain a notary commission within six months.