Branch Leader: Sales, Service & Risk Champion

M&T Bank Corporation; Florham Park (NJ); On-site; USD 91,000 - 152,000; Full time

Job summary

M&T Bank Corporation seeks a Branch Manager to drive the branch operating model, focusing on exceptional customer and employee experiences and robust risk controls. You will identify client needs, provide tailored solutions, and manage loan requests up to $250,000 while maintaining regulatory compliance.

You will lead a team to achieve sales and service goals, collaborate with partners, and promote fraud prevention and digital security awareness in the community.

Qualifications

• Bachelor’s degree or a combined minimum of 7 years of higher education and/or work experience, including 7 years of relevant experience.
• 3 years of sales experience.
• 2 years of managerial experience.
• Strong communication and interpersonal skills.
• Demonstrated organization, time management, and prioritization skills.

Responsibilities

• Lead branch operating model to improve customer and employee experience, digital engagement, transactions, servicing, and sales.
• Identify Retail and Business Banking customer needs and provide personalized solutions.
• Independently source and process Business Banking loan requests up to $250,000.
• Ensure regulatory, operational, security, and control compliance.
• Foster accountability for operational excellence and sound risk management.
• Lead and develop branch staff to meet annual sales and profitability goals.
• Promote fraud prevention, digital security awareness, and protect customer assets.

Skills

Communication

Sales

Leadership

Customer service

Education

Bachelor's degree or equivalent experience

Job description

M&T Bank Corporation seeks a Branch Manager to drive the branch operating model, focusing on exceptional customer and employee experiences and robust risk controls. You will identify client needs, provide tailored solutions, and manage loan requests up to $250,000 while maintaining regulatory compliance.

You will lead a team to achieve sales and service goals, collaborate with partners, and promote fraud prevention and digital security awareness in the community.