Branch Leader: Elevate Team Performance & Customer Experience

U.S. Bank; Walla Walla (WA); On-site; USD 80,000 - 98,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Basic term and optional term life 보험??

Short-term and long-term disability

Pregnancy disability and parental or 1

Job summary

U.S. Bank is hiring a Branch Leader to oversee operations and lead a team to deliver an outstanding customer experience while ensuring compliance with banking laws and regulations.

You will coach, mentor, and train staff, identify financial needs, and guide customers to appropriate products and services in collaboration with partners across wealth, business banking, mortgage, and payment services.

Qualifications

• Bachelor’s degree, or equivalent work experience.
• Three to four years of experience working in a sales, retail management, or banking environment.

Responsibilities

• Lead and manage branch(es) to ensure goals are met and regulatory compliance.
• Coach, develop, mentor, and train team members with independent judgment.
• Identify financial resources for customers and direct them to appropriate products and services.
• Collaborate with partners including wealth, business banking, mortgage, or payment services to help customers reach financial goals.

Skills

Adaptive Coaching

Conflict Resolution

Accountability

Influence

Critical Thinking

Priority Setting

Relationship Management

Business Insights

Education

Bachelor’s degree, or equivalent work experience

Job description

U.S. Bank is hiring a Branch Leader to oversee operations and lead a team to deliver an outstanding customer experience while ensuring compliance with banking laws and regulations.

You will coach, mentor, and train staff, identify financial needs, and guide customers to appropriate products and services in collaboration with partners across wealth, business banking, mortgage, and payment services.