Branch Leader: Elevate Customer Experience & Growth

US Bank; Culver City (CA); On-site; USD 92,000 - 112,000; Full time

Job summary

U.S. Bank is seeking a Branch Manager to lead and grow branch teams, ensuring exceptional customer experience and strict regulatory compliance.

The role emphasizes coaching and performance management, collaborating with partners across wealth, business banking, mortgage, and payments to help customers meet their financial goals. An intermediate leadership position may oversee two or more branch teams in a local market.

Qualifications

• Requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with legal/regulatory requirements.
• Background and credit checks are required.
• Must maintain a satisfactory criminal and credit record.

Responsibilities

• Lead and manage branch(es) to meet goals and ensure compliance with banking laws and regulations.
• Coach, mentor, and train team members and exercise independent judgement in duties.
• Identify financial resources for customers and guide them to appropriate products and services.
• Promote U.S. Bank products and services in the local market/community.

Skills

Adaptive Coaching

Conflict Resolution

Accountability

Influence

Critical Thinking

Priority Setting

Relationship Management

Business Insights

Job description

U.S. Bank is seeking a Branch Manager to lead and grow branch teams, ensuring exceptional customer experience and strict regulatory compliance.

The role emphasizes coaching and performance management, collaborating with partners across wealth, business banking, mortgage, and payments to help customers meet their financial goals. An intermediate leadership position may oversee two or more branch teams in a local market.